Linden Antique Prints are dedicated to providing the best possible service to customers. If you have any suggestions or comments please email us using the CONTACT US link.
Our Contact details:
Linden Antique Prints, 13 Ninehams Road, Caterham, Surrey, , CR3 5LH, United Kingdom
Phone: +44 (0)20 8668 4438
|Making A Purchase|
Making a purchase could not be easier. Just browse our catalogue and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment through Paypal (world wide) or Nochex (UK only). Payment will be in GB Pounds but If you are shopping from North America or anywhere else your credit card company will convert the transaction to your own currency. We offer a 2.5% discount to customers who pay with a direct transfer to our UK bank account and pay any bank charges incurred. We also accept cheques drawn on UK bank accounts only but unless you are a known customer, cheques will be cleared before goods are shipped.
We can offer substantial discounts to genuine trade customers.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling|
All prints are securely packaged in board backed envelopes or tubes and are insured during transit.
Orders to UK addresses are sent 1st Class postage. We air-mail to all other destinations using the Royal Mail parcel service.
We will mail your order as soon as possible, normally within 3 working days. EC orders are generally received within 3-4 days of posting and other International orders withiin 6 days.
For print orders made from the UK or the European Union, 17.5% VAT will be added to the catalogue price. There is no VAT on maps (unless framed).
All orders to other destinations are Tax Free.
We sell only genuine antique prints and maps and guarantee that all are as described in the catalogue. We do not sell reproductions.
If you are not fully satisfied, return the goods undamaged within 28 days for a full refund.
If you need to reach us, please email us using the CONTACT US link.
Aternatively, you can call on +44 (0)20 8668 4438 or write to us at
13 Ninehams Road, Caterham, Surrey, , CR3 5LH, United Kingdom
Linden Antique Prints do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm